Designing safe handoffs
Delegating every CI decision to automation creates opaque failure chains. Delegating nothing creates bottlenecks. Boundary design is the balancing mechanism.
Each boundary should define trigger conditions, owner, and expected recovery path. Without those three fields, escalation is performative rather than operational.
Operational hardening
Instrument boundary crossings as first-class events. Teams should know how often automation escalates and how long human resolution takes.
Use those metrics to tighten or relax boundaries incrementally instead of making large one-way changes.